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Frequently Asked Questions
How long does shipping take?â–¼
Standard domestic orders are processed within 2 business days and typically arrive in 3-5 days. International shipping times vary based on your specific location and customs.
What is your return policy?â–¼
We offer a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid label for a fast refund.
Which payment methods do you accept?â–¼
ELCE accepts all major credit cards, PayPal, Apple Pay, and Klarna. Your transaction is always secured with industry-standard encryption to ensure your financial data remains protected.
How do you ensure product quality?â–¼
Every ELCE garment undergoes a rigorous three-stage inspection process. We source premium, sustainable fabrics to ensure your fashion pieces maintain their shape, color, and integrity over time.
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