Frequently Asked Questions
Everything you need to know about shopping with ELCE
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a request.
How do I find my perfect fit?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts vary between tailored and oversized styles.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
Are ELCE products sustainably made?
Quality and ethics are at our core. We partner with certified manufacturers and prioritize organic or recycled materials in over 70% of our collections.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.